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The type of personal information we collect

When you making contact Sokket or make a booking with us, we may collect information such as:

  • Your name and address
  • Your contact details including phone number and email address
  • Your payment details
  • Your marketing consents

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for the purpose of providing services to you. We use your personal information solely for lawful purposes.

We use the information that you have given us in order to:

  • Keep our records up-to-date
  • Contact you about our services
  • Sending marketing communications where you have opted in to such

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent
  • We have a contractual obligation
  • We have a legal obligation
  • We have a legitimate interest

How we store your personal information

Your information is securely stored. We keep data as long as we have your permission to keep it.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us if you wish to make a request.

Contact Information

Sokket Limited (company number 14360172)

If you have any concerns about our use of your personal information, you can contact us.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

Date of last update: 17 January 2023